At Anjrich, we aim to ensure that your shopping experience is as smooth and hassle-free as possible. Please review our shipping policy for information on how we process and ship your orders:
- Shipping Locations
- We currently ship to [list of countries/regions]. If your location is not listed, please contact our customer service team to inquire about shipping options.
- Processing Time
- All orders are processed within 2-3 business days. Orders are not processed or shipped on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email.
- Shipping Rates
- Shipping costs are calculated at checkout based on the destination and the weight of the items.
- Free shipping is available for orders over ₹1500, subject to location and promotional offers.
- Estimated Delivery Times
- Delivery times vary depending on your location:
- Domestic orders: Estimated delivery time is 2-3 business days.
- International orders: Delivery time may take between 7-8 business days, depending on the destination and customs clearance.
- Please note that these are estimates and actual delivery times may vary due to external factors such as shipping carrier delays, customs, or weather conditions.
- Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your package via the provided link to stay updated on the delivery status.
- Customs, Duties, and Taxes
- For international orders, customs duties or import taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer.
- Anjrich is not responsible for any delays caused by customs processing.
- Undeliverable Packages
- If a package is returned to us due to an incorrect address or if it is unclaimed, we will notify you. Additional shipping charges may apply for reshipping the package to the correct address.
- Lost or Damaged Shipments
- If your shipment is lost or damaged during transit, please contact us at [email/phone number] with your order and tracking number. We will work with the carrier to resolve the issue.
- For damaged shipments, please provide photographs as proof of the damage.
- Shipping Restrictions
- Some products may have restrictions on being shipped to certain regions or countries. We will notify you if any such restrictions apply to your order.
- Contact Information
- For any shipping-related inquiries, please contact us at:
- Email: [email protected]
- Phone: +917385113560
