Privacy Policy
Information We Collect
When you place an order, contact us, or interact with our services, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address & Shipping Address
- Payment Information
When you create an account, we may collect:
- Username / Login Credentials
- Account Preferences
We may automatically collect certain technical information including:
- IP Address
- Browser Type & Device Information
- Time Zone
- Pages Visited & Browsing Activity
We use cookies and similar technologies to improve website performance, personalize content, and enhance your browsing experience.
How We Use Your Information
Order Management
Process payments, fulfill orders, send confirmations and shipping updates.
Customer Support
Respond to inquiries and resolve issues for a smooth shopping experience.
Marketing
Communicate order updates, promotions, and offers to you.
Website Improvement
Improve website functionality, performance, and user experience.
Security & Fraud
Prevent fraud and enhance overall platform security.
Legal Compliance
Comply with legal and regulatory obligations as required.
Sharing of Information
We may share your information only with trusted parties, including:
- Payment gateways for secure transaction handling
- Shipping & logistics partners for order delivery
- Hosting providers and customer support services
- To analyze website performance and improve marketing efforts
- When required by law, court order, or to protect our legal rights
Cookies & Tracking Technologies
Cookies help us improve your experience on our website. We use the following types:
Essential Cookies
Required for core website functionality including shopping cart and checkout. Cannot be disabled.
Performance Cookies
Help us understand how visitors use the site, track page load times, and identify technical issues.
Functional Cookies
Remember your preferences and maintain login sessions for a personalized experience.
Marketing Cookies
Used for retargeting and personalized advertising through platforms like Google Ads and Facebook.
Children's Privacy
Protecting children's privacy is very important to us. Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental or guardian consent.
If you believe that a child has provided personal information to us, please contact us immediately so that we can take appropriate action.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
Secure Servers
All data is hosted on secured servers with firewalls and intrusion detection systems.
Data Encryption
All data transmitted between your browser and our servers is encrypted using SSL.
Access Controls
Only authorized personnel have access to your personal data.
Security Monitoring
We conduct regular security audits and monitoring to keep your data safe.
Your Rights & Choices
Depending on applicable laws, you may have the right to:
- Access your personal information we hold about you
- Receive your information in a structured, portable format
- Correct or update your inaccurate personal information
- Request deletion of your data (subject to legal obligations)
- Withdraw consent where applicable
- Opt out of marketing communications at any time
- Manage or disable cookies through your browser settings
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We will notify you of significant changes by:
- Posting the updated policy on our website with a revised date
- Sending an email notification for major updates
- Requesting consent where changes significantly affect how we use your data
We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
Shop No. 3C, Navare Arcade, Sundaram Tower, Shiv Mandir Road, Ambernath East, Mumbai – 421501, Maharashtra, India.