At Anjrich, we strive to ensure your satisfaction with our toys and products. If for any reason you are not satisfied with your purchase, we’re here to help. Please review the following terms regarding returns and refunds:

- Eligibility for Returns
- Items must be unused, in the same condition as received, and in the original packaging.
- Returns must be initiated within 2-3 days from the date of receipt.
- Non-returnable items include:
- Gift cards
- Custom or personalized toys
- Sale items or products marked as non-returnable

- Return Process
- Contact our customer service at [[email protected]/+917385113560] with your order number and reason for return.
- Upon approval, return instructions will be provided.
- Buyers are responsible for return shipping costs unless the item was damaged or defective upon receipt.
- Use a trackable shipping service or purchase shipping insurance, as we cannot guarantee receipt of returned items.

- Non-Returnable Items
- Certain products cannot be returned, including perishable goods, custom-made items, and any product not in its original condition, damaged, or missing parts due to reasons beyond our control.
- Sale items are non-returnable.

- Damaged or Defective Items
- For damaged or defective products, contact us within 2-3 days of delivery for a replacement or full refund, including shipping costs.
- Photos or videos of the damage may be required for verification.

- Refund Process
- After receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed and credited to your original payment method within [2-3 days].
- Shipping fees are non-refundable unless the return is due to our error or a defective item.

- Late or Missing Refunds
- If you haven’t received a refund, first check your bank or credit card company as processing time may vary.
- If the refund is still not received, contact us at [ orders@ anjrich.com/ +917385113560].

- Exchanges
- Items are replaced only if they are defective or damaged. To exchange for the same item, contact us at [ +917385113560/ [email protected]].

- Gifts
- If the item was marked as a gift, you’ll receive a gift credit for the value of the return. Once received, a gift certificate will be sent to you.

- Contact Us
- For any questions regarding returns and refunds, contact us at:
- Email: [email protected]
- Phone:+917385113560